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Kitec Shipping Guidelines

Planning your project with plenty of lead time to procure materials makes for a pleasing outcome. We are happy to assist you in getting what you need, when you need it.

Most radiant applications utilize 1/2" Kitec pipe and fittings, and we stock it plentifully. However, please keep in mind that despite access to five warehouses, quantities change daily based on demand. We will promptly notify you if any item you purchase is on back order.

• In-stock items typically ship out in 1-2 business days, plus UPS delivery time (typically 2-5 business days, depending on your location).
• You will be notified if any item you purchased is on back order. If the manufacturer is indefinitely out of stock on a particular item, we will keep you apprised of your back order status.
• We will offer full refund or credit if you are unable to wait for a back order to be fulfilled.
• If you are wondering about the immediate availability of a particular item(s) before placing an order, please Email JupiterHeating.com.

Certain Kitec and WarmRite Items are Special Order Products

• WarmRite Control Panels and some of the items in the Radiant Components section are special ordered directly from the manufacturer. Generally allow 2-4 weeks for delivery. If your order meets certain Kitec minimums, for faster service your order may be drop-shipped direct from the manufacturer.