Please contact us at firstname.lastname@example.org to assist you with all requests.
We apologize that we are not accepting phone requests at this time, as we continue to dig out of the backlog caused by our challenging facility move and the ongoing supply issues.
Due to parts shortages, the amount of call volume has increased twentyfold as people look for parts that are not available anywhere else across the country. We are not staffed to handle that volume of phone calls.
Therefore, a quick email asking for availability for a part, or to check on your existing order, is the best way for us to quickly help you. A quick email response to everyone also gives us time to help as many other customers as possible.
Thank you for your patience and understanding.